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ADP vs. Paychex

When you compare industry leaders side-by-side, small businesses get a payroll solution packed with added value when they choose ADP.

Get these tools with ADP, but not with Paychex

Payroll & HR    
Job postings via ZipRecruiter® offered not offered
One-stop partner marketplace, where clients can search, compare, activate and pay for apps (time, HR, accounting & more) offered not offered
Salary benchmarks data (to help you make competitive job offers and that can help you comply with pay transparency laws) at no added cost in top-tier HR bundles offered not offered
Job description wizard, at no additional fee offered not offered
Online employee onboarding across all bundles (no additional cost) offered not offered
Single invoice billing that combines ADP payroll and complementary partner services offered not offered
Job costing, at no additional fee offered not offered
New client online onboarding across all bundles (no need to call customer service) offered not offered
Register with tax agencies in all 50 states (does not require third-party partner) offered not offered
Google business profile optimization and digital marketing analytics (provided by third party) offered not offered
Rated #1 small business software by G2 in 2025 offered not offered
G2 rating peer review 4.5 (of 5) stars or higher offered not offered
Over 75 years of payroll experience offered not offered
Access to free and discounted legal services (provided by third party) offered not offered

See case studies

Join more than 900,000 small business clients who count on ADP for faster, smarter, easier payroll and HR

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G2

User satisfaction ratings

See how customers rated ADP vs. Paychex on G2, a leading business software review platform, in the categories that matter most.2

92% 

Performance and Reliability

vs. Paychex 90%

90% 

Quality of Support

vs. Paychex 87%

90% 

Ease of Use

vs. Paychex 87%

92% 

Ease of Admin

vs. Paychex 88%

91% 

Likelihood to Recommend

vs. Paychex 86%

94% 

Scalability

vs. Paychex 89%

Ratings include incentivized reviews.

Why clients choose ADP over Paychex

Over 900,000 small businesses trust ADP� to deliver a better payroll experience. Our small business expertise and easy-to-use tools help you stay focused on what matters most � your business.

9 out of 10

customers who switched from Paychex say ADP is easier to use.

4 out of 5

customers who switched from Paychex save time running payroll with ADP.

9 out of 10

customers who switched from Paychex have more confidence in ADP to do payroll right.

Internal survey of 519 RUN Powered by ADP� customers in 2025

$8,000/yr added value on additional services included only with RUN Powered by ADP.

Get valuable HR tools included only with RUN Powered by ADP®

With RUN's premium HR package option, you will receive features that go above and beyond what you get with other providers. Customers get an average of $8k per year in added value with HR services that help them keep their businesses growing, hire new staff, train their teams, and much more.

  • Access to ZipRecruiter® hiring platform and ADP salary benchmarks
  • Employee assistance program and perks
  • Employee HR training
  • Business and marketing tools
  • Legal assistance from Upnetic Legal Services3

Why ADP is the leading choice over Paychex

Top FAQs about ADP vs. Paychex

Why choose ADP?

ADP offers the most flexible, scalable options when it comes to payroll software. We offer hundreds of third-party integrations through ADP Marketplace to meet your unique business needs. We also provide expert customer support to help you stay compliant with changing labor rules and regulations.

How long does ADP payroll set up take?

Running payroll with ADP is simple. As soon as your employer and employee tax documents are ready and you have a business bank account, with ADP, you can set up your payroll in minutes. Log into your ADP account from any device and enter your payroll information. To save time, you can also have employees enter their own information. After you’ve confirmed your employee hours, make any necessary adjustments, such as overtime, bonuses earned or contractor payments. View the demo for RUN Powered by ADP to see how quick and simple small business payroll can be.

What services are included in pricing?

With ADP, our affordable pricing depends on a company’s size as well as on its payroll and HR requirements — that way you only pay for what you need. Compare packages to see which payroll plan fits your business needs best.

Is it easy to switch to ADP from my current payroll provider?

Switching to ADP is painless because we transfer your employee data for you. We provide dedicated onboarding new client support and helpful training to help ensure a smooth and rapid transition. And ADP can support your switch any time of year — you don’t have to wait for the start of a new quarter or a new year. For more helpful tips on switching payroll, see our guidebook, Switching payroll providers made easy.

What level of customer support does ADP offer?

Whether you need help with implementation or meeting day-to-day payroll and HR challenges, with ADP you get 24/7 access to HR and payroll experts. Consider ADP’s certified, friendly and knowledgeable customer service representatives to be an extension of your HR department. With ADP, we’ve got your back.

Comparing payroll providers?

Choose the RUN Powered by ADP solution for easy payroll and 24/7 service.

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1. Information based on ADP internal research and is accurate as of April 10, 2025 and is subject to change.

2. G2 user review data from April 7, 2025.

3. Legal services are provided by Upnetic Legal Services powered by Legal Club� (of America), a third-party provider.

*Insurance products will be offered and sold only through ADPIA, its licensed agents or its licensed insurance partners; 1 ADP Blvd. Roseland, NJ 07068. CA license #0D04044. Licensed in 50 states. All services may not be available in all states.

**Only registered representatives of ADP Broker-Dealer, Inc. (Member FINRA), an affiliate of ADP, Inc, One ADP Blvd, Roseland, NJ, may offer and sell ADP retirement products or speak to retirement plan features and/or investment options available in any ADP retirement product.

ADP, Inc. and its affiliates do not offer investment, tax or legal advice to individuals. Nothing contained in this communication (or website) is intended to be, nor should be construed as, particularized advice or a recommendation or suggestion that you take or not take a particular action. ADP, Inc. and its affiliates are not affiliated with Gusto, Paychex, QuickBooks Payroll or SurePayroll.

ADPIA is a registered trademark of ADP, Inc.